Our New Build Process – From First Call to Final Handover

New build in Surrey

At Bagnall Brickwork, we understand that building a new home or property is one of the most exciting — and important — decisions you’ll ever make. Whether it’s a bespoke family home, a multi-unit development, or a commercial space, our goal is to make the entire journey smooth, transparent, and stress-free.

With over 40 years of experience in construction across Epsom, the London Borough of Merton, and Surrey, our team has perfected a step-by-step process that ensures quality results and complete peace of mind.

Here’s what to expect from your new build journey with Bagnall Brickwork:

1. Initial Enquiry and Consultation

Your journey begins with a simple phone call or email to our team. During this initial enquiry, we’ll gather some basic information about your proposed project:

  • Location and plot details
  • Type and size of the new build
  • Your budget and timeframe
  • Any planning approvals (if already obtained)

We’ll then arrange a free, no-obligation site visit to understand your requirements in more detail and offer expert advice tailored to your vision.

2. Site Visit and Feasibility Assessment

During our site visit, we’ll inspect the land, access, and any existing structures. This allows us to assess the feasibility of your plans and discuss the best approach for your new build.

We’ll also talk through materials, design preferences, energy efficiency goals, and any bespoke requirements you have. At this stage, we may liaise with architects or planners you’re working with — or recommend trusted professionals from our network.

3. Quotation and Project Proposal

Once we understand the full scope of the project, we’ll prepare a detailed, transparent quotation. This will include:

  • A breakdown of costs
  • An estimated project timeline
  • Key stages and milestones
  • Payment terms and schedules

There’s no hidden fees — just honest, upfront pricing. If you’re happy to proceed, we’ll formalise everything with a written agreement.

4. Planning and Building Regulations

If planning permission is still needed, we can guide you through the process or work alongside your chosen architect to ensure all designs comply with local authority regulations.

We also ensure that your project meets all current Building Regulations, covering structural safety, insulation, drainage, electrics, and fire safety. If required, we liaise with approved inspectors or building control officers to ensure smooth approval.

5. Groundworks and Foundations

Once all approvals are in place, we break ground. The first stage of physical construction involves site preparation and groundworks:

  • Excavation and levelling
  • Drainage and utility connections
  • Laying strong, stable foundations

This stage is crucial — we work meticulously to ensure everything is perfectly aligned for the build ahead.

6. Structural Build – From Brickwork to Roof

Now the build begins to take shape. Our experienced team handles every element of construction in-house:

  • Bricklaying and structural walls
  • Floor and ceiling systems
  • Roof framing and covering
  • Windows and door installation

Throughout this phase, we maintain strong communication with you, offering regular updates and site visits to see your property take shape.

7. Internal Works and Finishing

Once the shell is complete, we move onto internal works:

  • Insulation and plastering
  • First and second-fix electrics and plumbing
  • Flooring, tiling, and painting
  • Kitchen and bathroom installations
  • Interior carpentry and final fittings

We only use trusted, qualified tradespeople to ensure everything meets our high standards — and yours.

8. Snagging, Quality Checks and Final Touches

Before we hand over the keys, we conduct a full snagging inspection. This means:

  • Checking every surface, socket, fixture and finish
  • Ensuring all systems function correctly
  • Fixing any minor imperfections
  • Deep cleaning the site

We invite you to do a walk-through with us to ensure you’re 100% satisfied.

9. Handover and Aftercare

With everything completed to your satisfaction, we officially hand over your new property. You’ll receive:

  • All compliance certificates (electrical, gas, building regs)
  • Manufacturer warranties
  • Our own workmanship guarantee
  • Maintenance advice, if needed

Even after handover, we’re only a phone call away should you have any questions or require additional support.

Why Choose Bagnall Brickwork for Your New Build?

✅ Established, family-run business since 1976
✅ Experienced in all types of residential and commercial new builds
✅ Full project management from start to finish
✅ Transparent pricing and trustworthy service
✅ Quality craftsmanship with attention to detail

Start Your New Build Journey Today

If you’re considering a new build project in Epsom, Merton or anywhere in Surrey, get in touch with Bagnall Brickwork today. We’re happy to offer expert advice, a free consultation, and a clear plan tailored to your vision and budget.

📞 Call us on 07956 285 275
📧 Email: georgebagnall@hotmail.co.uk

Let’s build something great — together.

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Our Director
Willaim wright

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